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- Privacy Policy | Swift Star ER
Swift Star ER values your privacy, adhering to strict standards to protect personal information. Learn about our data practices and your rights as a patient. Privacy Policy Swift Star Emergency is interested in the privacy and safety of our visitors. Our Website contains forms through which users may request information or provide feedback to us. In some cases, telephone numbers or return addresses are required so that we can provide requested information to you. We may also track where you go or what you read in our Website so that we can provide you with effective follow up information, but only if you have given us explicit permission to do so by filling out a form that asks you if we may do so. Google Analytics and Cookies This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Embedded Content From Other Websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Contact Us If you have any questions about our privacy policy or our use of information gathered through our Website, please contact our Webmaster by email . Learn More About How Serious We Take Your Privacy Your privacy is of utmost importance to us at Swift Star ER, and we are committed to safeguarding your personal information with the highest standards of care. To learn more about how seriously we take your privacy and your rights as a patient, we encourage you to review our ‘Patients Rights and Responsibilities ‘ page. Additionally, we have provided detailed information about our compliance with the Health Insurance Portability and Accountability Act (HIPAA) on our ‘HIPAA Statement ‘ page. These resources offer valuable insights into how we protect your privacy and ensure confidentiality throughout your interactions with Swift Star ER. Your trust and confidence in our commitment to privacy are paramount, and we invite you to explore these pages to understand how we uphold these principles in every aspect of our operations.
- Disclaimer Statement | Swift Star ER
Swift Star ER's Privacy Policy Disclaimer outlines limitations on provided information and the usage of third-party content. Learn how we protect your data. Disclaimer Statement Please remember that medical information provided by Swift Star Emergency, in the absence of a visit with a healthcare professional, must be considered as an educational service only. The information sent through e-mail should not be relied upon as a medical consultation. This mechanism is not designed to replace a physician’s independent judgment about the appropriateness or risks of a procedure for a given patient. We will do our best to provide you with information that will help you make your own healthcare decisions. Many external links may be provided on this website as a service and convenience to our patients and other visitors to our website. These external websites are created and maintained by other public and private organizations. We do not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information. Testimonial Release Consent You hereby irrevocably authorize Swift Star Emergency to copy, exhibit, publish, or distribute your testimonial for the purpose of publicizing Swift Star Emergency services or for any other lawful purpose. Your testimonial may be used in printed publications, multimedia presentations, on websites, or any other distribution media. You also authorize Swift Star Emergency to use your name and/or biographical information along with your testimonial and waive any right to inspect or approve the finished product, including any text or video wherein your testimonial appears. You agree that you will not make any monetary or other claims against Swift Star Emergency for the use of your testimonial, and hereby release Swift Star Emergency from all claims, demands, and causes of action which you, your heirs, representatives, executors, administrators, or any other persons acting on your behalf have or may have by reason of this authorization. To find out more please email us . Learn More About How Serious We Take Your Privacy Your privacy is of utmost importance to us at Swift Star ER, and we are committed to safeguarding your personal information with the highest standards of care. To learn more about how seriously we take your privacy and your rights as a patient, we encourage you to review our ‘Patients Rights and Responsibilities ‘ page. Additionally, we have provided detailed information about our compliance with the Health Insurance Portability and Accountability Act (HIPAA) on our ‘HIPAA Statement ‘ page. These resources offer valuable insights into how we protect your privacy and ensure confidentiality throughout your interactions with Swift Star ER. We hope that you will also consider reading our Privacy Policy . Your trust and confidence in our commitment to privacy are paramount, and we invite you to explore these pages to understand how we uphold these principles in every aspect of our operations.
- Swift Star Emergency Rooms
Swift Star ER offers top-tier 24/7 emergency care by experienced physicians and nurses in Houston, ensuring a premium, concierge patient experience. Swift Star ER: Excellence Over Clinics Open 24/7 | No Wait Times | Advanced Emergency Care Visit Us for Faster, Better Emergency Care. Call Us Find Nearest Select The Best Emergency Clinic or Swift Star ER - Which is Right for You? Deciding between an emergency clinic and a standalone ER can be confusing. That's why we offer a clear comparison to help you choose the best option for your needs. Feature Emergency Clinic Swift Star ER All Private Insurance Accepted No Yes On-site Imaging and Labs No Yes Comprehensive Full-ER Services No Yes Treats Minor Issues Yes Yes Board-Certified Physicians Always On Duty No Yes Minimal Wait TImes No Yes Open 24/7/365 No Yes Proudly Backed By Floriella Beautiful Location! Love the set up in the lobby. As I walked in at 1230am I was welcomed with a big warm smile and “Hey! How are you doing today? How can we help you?” A greeting like that when I was feeling so depressed (cause of my son being injured) just made me feel incredibly better! ... George I had a Great experience i wasn't sure if we could be seen due to not having my i.d. and insurance info front desk guy was friendly and helpful the nurse was great! Was called back literally less than a min after filling out the paperwork hands down great staff Martha Excellent service! Spanish spoken. Our Patients Trust Us For Exceptional Care Hear from Our Patients Floriella Beautiful Location! Love the set up in the lobby. As I walked in at 1230am I was welcomed with a big warm smile and “Hey! How are you doing today? How can we help you?” A greeting like that when I was feeling so depressed (cause of my son being injured) just made me feel incredibly better! ... George I had a Great experience i wasn't sure if we could be seen due to not having my i.d. and insurance info front desk guy was friendly and helpful the nurse was great! Was called back literally less than a min after filling out the paperwork hands down great staff Martha Excellent service! Spanish spoken. Our Patients Trust Us For Exceptional Care Hear from Our Patients Floriella Beautiful Location! Love the set up in the lobby. As I walked in at 1230am I was welcomed with a big warm smile and “Hey! How are you doing today? How can we help you?” A greeting like that when I was feeling so depressed (cause of my son being injured) just made me feel incredibly better! ... George I had a Great experience i wasn't sure if we could be seen due to not having my i.d. and insurance info front desk guy was friendly and helpful the nurse was great! Was called back literally less than a min after filling out the paperwork hands down great staff Martha Excellent service! Spanish spoken. Proudly Backed By Select The Best Why Swift Star? Zero Wait Time Board Certified Physicians Advanced Technology Transparent Pricing Call Us Find Nearest The Latest and Greatest State-of-the-Art Technology and Diagnostics Swift Star ER features the latest medical technology, lab testing, and imaging services to ensure fast and accurate diagnoses. Call Us Find Nearest CT Scan X-Ray Lab Testing The Swift Star Difference Experience the warmth of our personalized service. Whether it's a cozy blanket, a snack, or a refreshing drink, we make every moment at Swift Star as comfortable as possible. Find Nearest Dedicated to You Where Compassion Meets Expertise At Swift Star Emergency, a Curative company, we deliver top-quality, advanced emergency care with an unmatched patient experience. Our goal is to redefine emergency care with efficient, effective services when you need them most. Find Nearest Patient Visit Know Before You Go We’re dedicated to ensuring your visit is as stress-free as possible. By knowing what to expect and preparing accordingly, you can feel confident that you’ll receive the high-quality care you deserve during your time with us. Learn More About Patient Visits Your Medical Experts Meet Our Doctors Meet our team of experts, with over an average of 10+ years of experience. All of our doctors are fully board-certified, ensuring the highest standard of care. Noam Rosines, MD Medical Director Isaac Grate, MD Physician Victoria Alexander, MD Physician Call Us Find Nearest Katy and River Oaks Two ER's Open 24 Hrs Swift Star ER Katy 24433 Katy Fwy #700 Katy, TX 77494 Get Directions (832) 320-2645 Swift Star ER River Oaks 2320 S. Shepherd Dr Houston, TX 77019 Get Directions (346) 553-7215 24/7 Emergency Room Services You Can Expect More At Swift Star ERs Adult Emergencies Chest Pain Care Emergency Lab and Imaging Services Emergency Strains. Sprains, Breaks, and Bruises Treatment Emergency Dental Care 24/7 Emergency Illness and Injury Care Pediatric Emergency Care Trauma and Emergency Care View Full List of Services
- Patients Rights and Responsibilities | Swift Star ER
We uphold patient rights and responsibilities, ensuring respectful, dignified care while promoting patient involvement in healthcare decisions and treatments. Patients Rights and Responsibilities Your Rights As a Patient At Texas Health facilities (or “Facility”), we believe that the protection and support of the basic human rights of freedom of expression, decision and action are important to the healing and well-being of our patients. Therefore, we strive to treat patients with respect and with full recognition of human dignity. Decisions regarding health care treatment will not be based on race, creed, sex, national origin, age, disability, or sources of payment. As a patient of a Texas Health Facility: 1. You have the right to a reasonable response to your request and need for treatment or service, within the Facility’s capacity, its stated mission, and applicable laws and regulations. 2. You have the right to be informed about which physicians, nurses and other health care professionals are responsible for your care. 3. You have the right to the information necessary for you to make informed decisions, in consultation with your physician, about your medical care including information about your diagnosis, the proposed care and your prognosis in terms and a manner that you can understand before the start of your care. You also have the right to take part in developing and carrying out your plan of care. 4. You have the right to consent to or refuse medical care, to the extent permitted by law, and to be told of the risks of not having the treatment and other treatments which may be available. 5. You have the right to reasonable access to care. Although the Facility respects your right to refuse treatments offered to you, the Facility does not recognize an unlimited right to receive treatments that are medically ineffective or non-beneficial. 6. You have the right to care that is considerate and respectful of your personal values and beliefs. The Facility strives to be considerate of the ethnic, cultural, psychosocial, and spiritual needs of each patient and family. The Facility acknowledges that care of the dying patient includes care with dignity and respect, management of pain and consideration for the patient’s and family’s expression of grief. 7. You have the right to have a family member or representative of your choice and your own physician notified promptly of your admission to the Facility. 8. You have the right to have your family take part in your care decisions with your permission. 9. You have the right, to the extent permitted by law, to have your legal guardian, next of kin, or a surrogate decision maker appointed to make medical decisions on your behalf in the event you become unable to understand a proposed treatment or procedure, are unable to express your wishes regarding your care, or you are a minor. The person appointed has the right, to the extent permitted by law, to exercise your rights as a patient on your behalf. 10. You and your appointed representative have the right to take part in ethical questions that arise during your care. 11. You have the right to communicate with family, friends and others while you are a patient in the Facility unless restrictions are needed for therapeutic effectiveness. You also have the right to receive visitors of your choosing including a spouse, a domestic partner (including a same-sex domestic partner), family members, and friends. This right is subject to any clinically necessary or reasonable restrictions imposed by the Facility or your doctor. You also have the right at any time to refuse to have visitors. 12. You and your legal representative have the right to access the information contained in your medical record in a timely manner subject to state and federal law. 13. You may request an explanation of your hospital bill, even if you will not be paying for your care. 14. You have the right to issue advance directives and to have doctors at the Facility and Facility staff follow your directives in accordance with state and federal law. 15. You have the right to personal privacy and for your medical information to be kept confidential within the limits of the law. 16. You have the right to receive care in a safe setting. 17. You have the right to be free from abuse or harassment. 18. You have the right to be free from restraints that are not medically necessary; restraints include physical restraints and medicines. 19. You have the right to be free from seclusion and restraints for behavior management except in emergencies as needed for your safety when less restrictive means may have been ineffective. 20. You have the right to consent or refuse to take part in any human research or other educational project affecting your care. You also have the right to be given information about the expected benefits and risks of any research you choose to take part in and any alternative treatment that might benefit you. Refusing to take part in the research or project will in no way affect your care. 21. You have the right to have your pain assessed and managed properly and to receive information about pain and pain relief measures. 22. You have the right to obtain information concerning the relationship of the Facility to other health care Facilities as they relate to your care. 23. You have the right to submit a complaint to the Facility regarding your care or regarding any belief you have that you are being discharged too soon. Your care will not be affected by submitting a complaint. The steps for doing so are at the end of this statement. 24. You have a right to request and/or be provided language assistance i.e., interpreter services, if you have a language barrier or hearing impairment. This will be provided at no cost to you to help you actively participate in your care. Your Responsibilities As a Patient Your contribution to your health care is vital, and you can be involved in the health care process by fulfilling certain responsibilities. As a patient, it is your responsibility to: 1. Provide correct, complete information about your medical condition and any past or current medical treatment. 2. Ask questions or acknowledge when you do not understand the treatment course or care decision. 3. Follow the treatment plan recommended by your physician and other health care professionals. If you choose not to follow your treatment plan, you are responsible. 4. Discuss with your doctor and nurse what to expect regarding pain and pain management relating to your illness, including a) options for pain relief, b) potential limitations and side effects of treatment for pain, and c) any concerns you have about taking pain medicines. It is your responsibility to ask for pain relief when pain begins and to tell your doctor or nurse if your pain is not relieved. 5. Be considerate and respectful of other patients, Facility employees and your physicians. 6. Follow Facility rules regarding the conduct of patients, including smoking. 7. See that payment of charges for your health care services are paid as promptly as possible. If a third party is paying these charges, you can assist the payment process by providing complete and correct financial, insurance and other coverage information. 8. Aggressive behavior will not be tolerated. Examples of aggressive behavior include physical assault, verbal harassment, abusive language and threats. Problem Resolution Our goal is to exceed your expectations in every interaction you have with the Texas Health family. If you have a concern about your care or experience, please let us know immediately. An issue can be addressed most promptly by speaking with your nurse or another health care professional involved in your care. However, if you feel an issue is not being addressed appropriately, or if you need additional assistance, please call the Facility’s main number listed in this guide and ask for an administrator or grievance coordinator. Federal law gives every Facility patient the right to be informed of how to submit a complaint to the Facility relating to his/her care or relating to the belief that he/she is being discharged from the Facility prematurely. Each patient has the right to be informed of how the complaint will be considered, including the response and resolution process developed by the Facility. The complaint resolution process is part of the Facility’s confidential Quality Improvement Program. The administrator or grievance coordinator can explain the process of how to submit a complaint. Complaints may be submitted either verbally or in writing. You will also receive information about complaint resolution either verbally or in writing, depending on the nature of the complaint. All complaints are documented at the time of notification and are promptly investigated. If the complaint is considered to be a formal grievance, you will receive a written response within 30 days from the date of notification. If you feel that your issue is not being resolved or addressed satisfactorily by the Facility, you may contact: Health and Human Services Commission Complaint and Incident Intake Complaint hotline (Monday–Friday, 8 a.m.–5 p.m. CST) 888-973-0022 (option 4) or 800-735-2989 (hearing/speech impaired) Email: hfc.complaints@hhsc.state.tx.us Website: dshs.texas.gov/ Address: Health and Human Services Commission Complaint and Incident Intake Mail Code E-249 P.O. Box 149030 Austin, TX 78714-9030 The Joint Commission Phone: 800-994-6610 (automated instructions on how to file a report or concern) Online or Fax: From jointcommission.org , choose Report a Patient Safety Event from the Action Center on the home page. You may submit a concern online or print the form and submit via fax to 630-792-5636. Mail: Print/complete the form (see above) and mail to: Office of Quality and Patient Safety Address: One Renaissance Blvd., Oakbrook Terrace, IL 60181 Patient safety event reports can be submitted anonymously and confidentially. However, those who provide their name and contact information enables The Joint Commission to contact them for more information, if necessary, and to confirm how the report is handled. Medicare beneficiaries with grievances regarding quality of care, coverage decisions or premature discharge, have a right to refer their complaint for review by the Quality Improvement Organization, a group of doctors who are paid by the federal government to review medical necessity, appropriateness and quality of Facility treatment furnished to Medicare patients. Contact: Kepro Phone: 888-315-0636 or 813-280-8256 TTY: 855-843-4776 Fax: 844-878-7921 Email: beneficiary.complaints@hcqis.org Address: 5201 West Kennedy Blvd., Suite 900, Tampa, FL 33609 A patient who feels he or she has been discriminated against at a Texas Health Facility on the basis of race, color, national origin, disability or age has a right to file a complaint. The written account of the alleged discrimination should be sent or delivered to the attention of the hospital president or grievance coordinator at the specific Facility, preferably within 30 days.
- Our Services | Swift Star ER
Explore Swift Star ER's comprehensive ER services, including adult and pediatric care, trauma treatment, emergency dental care, lab services, and more. Making Care Convenient We Welcome All Private Insurance Plans Please note, we do not currently accept Medicare, Medicaid, or TRICARE. Call Us Find Nearest Your Medical Experts Meet Our Doctors Meet our team of experts, with over an average of 10+ years of experience. All of our doctors are fully board-certified, ensuring the highest standard of care. Noam Rosines, MD Medical Director Isaac Grate, MD Physician Victoria Alexander, MD Physician Call Us Find Nearest The Latest and Greatest State-of-the-Art Technology and Diagnostics Swift Star ER features the latest medical technology, lab testing, and imaging services to ensure fast and accurate diagnoses. Call Us Find Nearest CT Scan X-Ray Lab Testing Patient Visit Know Before You Go We’re dedicated to ensuring your visit is as stress-free as possible. By knowing what to expect and preparing accordingly, you can feel confident that you’ll receive the high-quality care you deserve during your time with us. Learn More About Patient Visits Katy and River Oaks Two ER's Open 24 Hrs Swift Star ER Katy 24433 Katy Fwy #700 Katy, TX 77494 Get Directions (832) 320-2645 Swift Star ER River Oaks 2320 S. Shepherd Dr Houston, TX 77019 Get Directions (346) 553-7215 Swift Star Emergency Your Trusted Provider of Emergency Medical Services Adult Emergencies Chest Pain Care Emergency Lab and Imaging Services Emergency Strains. Sprains, Breaks, and Bruises Treatment Emergency Dental Care 24/7 Emergency Illness and Injury Care Pediatric Emergency Care Trauma and Emergency Care Emergency Room Treatment for Migraines and Headaches Foreign Body Removal Abdominal Pain Emergency Care COVID-19 Testing and Treatment Wound Care Workplace Injuries Emergency Blood Pressure Test Eye Injury Care Find a Location
- Emergency Blood Pressure Management | Swift Star ER
Swift Star ER offers emergency blood pressure testing services. Visit us for accurate assessments and expert health advice on managing your blood pressure. ER Services Emergency Blood Pressure Management At Swift Star Emergency, we are trained in the evaluation and management of blood pressure, offering care for patients experiencing hypertension or symptoms indicative of high blood pressure. We are open around the clock and are staffed with board-certified physicians dedicated to providing immediate and effective care to prevent serious complications associated with hypertension, such as stroke, kidney damage, or vision loss. Understanding Blood Pressure and Its Importance Abdominal pain, often described as discomfort or a sensation occurring between the chest and pelvis, can result from a spectrum of causes. From digestive concerns to potential infections or underlying medical conditions, pinpointing the origin is crucial for effective treatment. At Swift Star Emergency, our dedicated team of professionals recognizes the urgency that comes with seeking answers. We prioritize thorough assessments, deploying advanced diagnostic tools to swiftly identify the cause of abdominal pain. You can trust us to deliver expert care, addressing your concerns with promptness, friendliness, and professionalism. What is Blood Pressure? Systolic pressure: the pressure in your arteries as your heart beats Diastolic pressure: the pressure in your arteries as your heart rests between beats Blood pressure is a critical indicator of your cardiovascular health, measured in millimeters of mercury (mmHg). A normal reading falls below 120/80 mmHg, while higher values may indicate prehypertension or hypertension – leading to increased risks of heart disease and other health issues. When to Seek Medical Attention for Blood Pressure Severe headache Nosebleed Shortness of breath Symptoms of a stroke or heart attack If you experience any of these symptoms or have a blood pressure reading that significantly deviates from the normal range, it’s crucial to seek immediate medical evaluation. At Swift Star Emergency, we’re here 24/7 to provide quick, reliable support. Swift Star Emergency’s Approach to Blood Pressure Testing and Management To obtain accurate blood pressure measurements and assessments, our team uses the latest in hypertension diagnostic tools. Our process begins with reviewing your history and conducting a thorough physical examination. Then, if necessary, we may recommend further evaluation through blood and urine tests, as well as an electrocardiogram (EKG) to assess heart function. Allow Swift Star Emergency to be your trusted partner when seeking urgent care for blood pressure-related medical issues. We work to balance levels and prevent the long-term health complications associated with hypertension. Come see us today for a comprehensive evaluation and personalized care to help manage your blood pressure and enhance your overall health. Emergency Blood Pressure FAQs What is blood pressure, and why is it important? Blood pressure refers to the force of blood pushing against the walls of your arteries as your heart pumps it around your body. It is measured in millimeters of mercury (mmHg) and consists of two numbers: systolic pressure (the pressure in your arteries when your heart beats) and diastolic pressure (the pressure in your arteries when your heart rests between beats). Maintaining a normal blood pressure reading, typically below 120/80 mmHg, is crucial for good cardiovascular health. Elevated blood pressure levels can increase the risk of heart disease, stroke, kidney damage, and other health issues. When should I seek medical attention for blood pressure concerns? It’s essential to seek medical attention if you experience symptoms or have a blood pressure reading significantly outside the normal range. Symptoms of uncontrolled blood pressure may include severe headaches, nosebleeds, shortness of breath, or symptoms suggestive of a stroke or heart attack. At Swift Star Emergency, our board-certified physicians are available 24/7 to provide immediate evaluation and effective management of blood pressure-related issues. What is Swift Star Emergency's approach to blood pressure management? At Swift Star Emergency, we employ a comprehensive approach to blood pressure management, utilizing the latest hypertension diagnostic tools and techniques. Our process begins with a review of your medical history and a thorough physical examination. Depending on your individual needs, we may recommend further evaluation through blood and urine tests, as well as an electrocardiogram (EKG) to assess heart function. Our goal is to provide personalized care to balance blood pressure levels and prevent long-term health complications associated with hypertension. How can I schedule an appointment for blood pressure testing and management at Swift Star Emergency? Scheduling an appointment for blood pressure testing and management at Swift Star Emergency is easy. Our facility is open 24/7, and no appointment is necessary for urgent care services. Simply visit our center at your convenience, and our experienced medical team will promptly evaluate your blood pressure and provide personalized care to address any concerns. Don’t hesitate to reach out to us for quick, reliable support in managing your blood pressure and enhancing your overall health. Why should I choose Swift Star for Lab & Imaging Services? Swift Star stands out for its state-of-the-art diagnostic tools, including high-resolution X-rays, cutting-edge CT scans, detailed ultrasound imaging, and comprehensive advanced laboratory services. These advanced technologies enable our skilled professionals to conduct thorough evaluations, leading to accurate diagnoses and the formulation of effective treatment plans. Our commitment to quick and accurate results, coupled with skilled and compassionate care from our radiologists and laboratory staff, ensures that patients receive the highest quality care without unnecessary delays. What lab and imaging services does Swift Star offer? Swift Star offers a wide range of diagnostic services to address various medical needs, including X-ray for detecting fractures, infections, and tumors, CT scan for detailed images of bones, blood vessels, and soft tissues, ultrasound for monitoring pregnancies and diagnosing conditions in the abdomen and pelvis, and advanced laboratory services supporting routine screenings and complex disease markers. Our comprehensive lab and imaging service offerings ensure that patients receive thorough evaluations and timely diagnoses tailored to their unique needs. How does Swift Star ensure personalized patient care in the lab? At Swift Star, we understand that each patient’s situation is different. Our team utilizes lab and imaging results to develop personalized treatment plans. Lab services include various tests such as liver panels, RSV/flu testing, pregnancy tests, urinalysis, strep testing, and more. Additionally, our imaging services encompass ultrasound and X-ray, allowing for a comprehensive assessment of patients’ conditions and the development of tailored treatment approaches to meet their specific healthcare needs. How can I schedule an appointment for lab and imaging services at Swift Star? Scheduling an appointment for lab and imaging services at Swift Star is easy. Simply reach out to our facility, and our friendly staff will assist you in booking a convenient time for your diagnostic tests. Whether you require an X-ray, CT scan, ultrasound, or laboratory tests, Swift Star is here to provide you with the clarity and care you need when it matters most. Trust us to be your partner in health, offering advanced diagnostic services and compassionate support to ensure your well-being. Check-In Online Other Services Abdominal Pain Emergency Care Adult Emergencies Emergency Lab and Imaging Services Emergency Blood Pressure Test Chest Pain and Heart Attack Care COVID-19 Testing and Treatment Emergency Dental Care 24/7 Eye Injury Emergency Care Foreign Body Removal Emergency Illness and Injury Care Emergency Room Treatement for Migraines and Headaches Pediatric Emergency Care Emergency Sprains, Strains, Breaks, and Bruises Treatment Trauma and Emergency Care Workplace Injuries Wound Care View All Services
- Emergency Illness and Injury Care | Swift Star ER
Swift Star ER provides expert injury care and treatment for various illnesses. Trust our experienced team in Houston for immediate, quality emergency support. ER Services Emergency Illness & Injury Care Swift Star is your dedicated resource for immediate care in the face of injuries and illnesses. Staffed with experienced, board-certified physicians, we specialize in the management of critical medical situations in both adults and children. Equipped with state-of-the-art facilities, our center provides advanced laboratory and imaging services, ensuring accurate diagnosis and care. Residents can rely on Swift Star for prompt and precise medical attention—delivering top-tier illness and injury treatment without delays. What Is Injury Care? Injury care is designed to promptly address a broad spectrum of medical conditions. Swift Star specializes in treating common injuries such as fractures, severe sprains, open wounds, and head injuries. Common injuries for visiting Swift Star Emergency Minor Cuts and Lacerations Fractures and Sprains Broken bones Minor burns from cooking or hot surfaces Strains and sprains Contusions (bruises) Mild allergic reactions Insect bites or stings Asthma attacks Shortness of breath Concussions Minor head trauma Food poisoning Dehydration Minor skin infections Ear or throat infections Dog bites Cat scratches Foreign object in the eye Minor eye injuries What Is Illness Care? Individuals may visit our facility to treat illnesses with persistent symptoms, including high fever, difficulty breathing, and severe pain. Our services ensure timely and expert care for urgent medical needs. Common illnesses for visiting Swift Star: High Fever Severe cough Difficulty breathing Anaphylaxis Severe allergic responses to insect stings or foods Acute exacerbations of asthma symptoms Severe dehydration from vomiting, diarrhea, or other causes Acute abdominal pain that may indicate serious issues Intense and persistent headaches or migraines Extremely high blood pressure requiring immediate attention Severe or persistent chest pain Uncontrolled seizures or prolonged seizure activity Infections with high fever, such as pneumonia or urinary tract infections Acute and severe back pain Sudden numbness, weakness, or difficulty speaking Persistent and severe vomiting Persistent and severe diarrhea Cellulitis or other severe skin infections When individuals present with injuries or illnesses, medical professionals often conduct a comprehensive assessment tailored to the specific situation. This may involve a physical examination to evaluate symptoms and imaging studies such as X-rays, CT scans, or MRIs for detailed insights. Blood tests and urinalysis help identify infections or assess organ function. Additional procedures, like electrocardiograms, ultrasounds, lumbar punctures, and endoscopies, may be employed based on the suspected condition. Neurological tests, including reflex and sensory examinations, contribute to assessing nervous system function. The specific tests performed depend on the patient’s symptoms and medical history. What to expect at Swift Star Following a diagnosis, a treatment plan is devised, encompassing medications, wound care, fracture immobilization, and any necessary procedures. For complex cases, our physicians may collaborate with specialists for additional evaluation or surgical intervention. For less severe cases manageable on an outpatient basis, discharge follows, accompanied by detailed instructions for follow-up care, prescribed medications, and any necessary specialist appointments. Injury and Illness FAQs What is Swift Star Emergency's Injuries & Illnesses Service? Swift Star Emergency’s Injuries & Illnesses Treatment Service is dedicated to promptly addressing a broad spectrum of medical conditions, ranging from common injuries to persistent illnesses. Our facility is staffed with experienced, board-certified physicians specializing in the management of critical medical situations in both adults and children. Equipped with state-of-the-art facilities, including advanced laboratory and imaging services, we ensure accurate and expedited diagnosis and care without delays. What are common injuries and illnesses treated at Swift Star Emergency? Common injuries treated at Swift Star Emergency include minor cuts and lacerations, fractures, sprains, burns, strains, bruises, allergic reactions, insect bites or stings, asthma attacks, concussions, minor head trauma, food poisoning, dehydration, skin infections, ear or throat infections, animal bites, foreign objects in the eye, and minor eye injuries. Common illnesses treated at Swift Star Emergency include high fever, severe cough, difficulty breathing, anaphylaxis, severe allergic responses, acute exacerbations of asthma symptoms, severe dehydration, acute abdominal pain, intense headaches or migraines, severe or persistent chest pain, uncontrolled seizures, infections with high fever, acute and severe back pain, sudden numbness or weakness, persistent vomiting, persistent diarrhea, cellulitis, and extremely high blood pressure requiring immediate attention. What can I expect during my visit to Swift Star Emergency for an injury or illness? At Swift Star Emergency, you can expect a comprehensive examination by our team of certified physicians, who will delve into your symptoms and employ diagnostic tools such as X-rays, CT scans, blood tests, or other imaging studies to ascertain the extent of your injury or illness. Following a diagnosis, a tailored treatment plan will be devised, which may encompass medications, wound care, fracture immobilization, and any necessary procedures. For complex cases, our ER physicians may collaborate with specialists for additional evaluation or surgical intervention. After treatment, a monitoring period in the ER ensures the stabilization of your condition. Depending on the severity, hospital admission or outpatient discharge with detailed instructions for follow-up care may be recommended. How are injuries and illnesses diagnosed and treated at Swift Star Emergency? When individuals present with injuries or illnesses, medical professionals at Swift Star Emergency conduct a comprehensive assessment tailored to the specific situation. This may involve a physical examination to evaluate symptoms and imaging studies such as X-rays, CT scans, or MRIs for detailed insights. Blood tests and urinalysis help identify infections or assess organ function. Additional procedures, like electrocardiograms, ultrasounds, lumbar punctures, and endoscopies, may be employed based on the suspected condition. Neurological tests, including reflex and sensory examinations, contribute to assessing nervous system function. The specific tests performed depend on the patient’s symptoms and medical history. Check-In Online Other Services Abdominal Pain Emergency Care Adult Emergencies Emergency Lab and Imaging Services Emergency Blood Pressure Test Chest Pain and Heart Attack Care COVID-19 Testing and Treatment Emergency Dental Care 24/7 Eye Injury Emergency Care Foreign Body Removal Emergency Illness and Injury Care Emergency Room Treatement for Migraines and Headaches Pediatric Emergency Care Emergency Sprains, Strains, Breaks, and Bruises Treatment Trauma and Emergency Care Workplace Injuries Wound Care View All Services
- Swift Star Locations | Swift Star ER
Find Swift Star ER locations in River Oaks and Katy. Access 24/7 emergency care with expert teams ready to provide prompt, compassionate medical attention. Making Care Convenient We Welcome All Private Insurance Plans Please note, we do not currently accept Medicare, Medicaid, or TRICARE. Call Us Find Nearest Clean, Convenient, Comfortable Our Facilities Call Us Find Nearest Swift Star Locations Your Leading Destination for Emergency Healthcare Swift Star Emergency, now in River Oaks and Katy, offers 24/7 care. Our expert teams provide fast, compassionate treatment for any illness or injury, whenever you need it. Swift Star ER Katy 24433 Katy Fwy #700 Katy, TX 77494 Get Directions (832) 320-2645 Check-In Online Swift Star ER River Oaks 2320 S. Shepherd Dr Houston, TX 77019 Get Directions (346) 553-7215 Check-In Online
- Swift Star Emergency Rooms | Hospital vs ER
Swift Star ER offers top-tier 24/7 emergency care by experienced physicians and nurses in Houston, ensuring a premium, concierge patient experience. Hospital-Level ER Care Without the Wait Expert emergency care, immediate attention, and no long lines—Swift Star ER is here for you. Call Us Find Nearest Emergency Care When Every Second Counts Why Swift Star ER? No Wait Times Immediate access to top-tier emergency services. State-of-the-Art Equipment Hospital-level technology for diagnosis and treatment. Board-Certified Doctors Always open, staffed with board-certified ER physicians Full-Service ER From heart attacks to broken bones, we handle all emergencies. Convenient Locations Easy access with free parking, closer than most hospitals. Call Us Find Nearest The Swift Star Difference Swift Star ER vs. Traditional Hospital ER Feature Swift Star ER Traditional Hospital ER Wait Times Virtually None 1-4 Hrs or More Level of Care Hospital-Grade Hospital-Grade Physicians on Staff Emergency Specialists Emergency Specialists Location Convenience Easily Accessible Centralized & Overcrowded Patient Focus Personalized & Prompt Long Waits, High Volume Our Patients Trust Us For Exceptional Care Hear from Our Patients Floriella Beautiful Location! Love the set up in the lobby. As I walked in at 1230am I was welcomed with a big warm smile and “Hey! How are you doing today? How can we help you?” A greeting like that when I was feeling so depressed (cause of my son being injured) just made me feel incredibly better! ... George I had a Great experience i wasn't sure if we could be seen due to not having my i.d. and insurance info front desk guy was friendly and helpful the nurse was great! Was called back literally less than a min after filling out the paperwork hands down great staff Martha Excellent service! Spanish spoken. Proudly Backed By Comprehensive 24/7 Emergency Room Services You Can Expect More At Swift Star ERs Adult Emergencies Chest Pain Care Emergency Lab and Imaging Services Emergency Strains. Sprains, Breaks, and Bruises Treatment Emergency Dental Care 24/7 Emergency Illness and Injury Care Pediatric Emergency Care Trauma and Emergency Care View Full List of Services Proudly Backed By Floriella Beautiful Location! Love the set up in the lobby. As I walked in at 1230am I was welcomed with a big warm smile and “Hey! How are you doing today? How can we help you?” A greeting like that when I was feeling so depressed (cause of my son being injured) just made me feel incredibly better! ... George I had a Great experience i wasn't sure if we could be seen due to not having my i.d. and insurance info front desk guy was friendly and helpful the nurse was great! Was called back literally less than a min after filling out the paperwork hands down great staff Martha Excellent service! Spanish spoken. Real Patients, Real Stories Hear from Our Patients Floriella Beautiful Location! Love the set up in the lobby. As I walked in at 1230am I was welcomed with a big warm smile and “Hey! How are you doing today? How can we help you?” A greeting like that when I was feeling so depressed (cause of my son being injured) just made me feel incredibly better! ... George I had a Great experience i wasn't sure if we could be seen due to not having my i.d. and insurance info front desk guy was friendly and helpful the nurse was great! Was called back literally less than a min after filling out the paperwork hands down great staff Martha Excellent service! Spanish spoken. Affordable and Transparent Pricing How We Compare on Cost & Insurance At SwiftStar ER, we prioritize transparency and convenience: No Surprise Bills: You're protected from unexpected costs under the No Surprises Act and are only billed for in-network cost-sharing amounts. Good Faith Estimates: Uninsured or not using insurance? We provide upfront cost estimates. Accepted Insurance: We accept all major private insurance plans. However, we do not accept Medicare or Medicaid. Affordable Payment Options: For those without insurance, we offer payment plans and significant discounts for upfront payments. With lower operational costs than hospital ERs, we deliver high-quality care at competitive prices. Learn More Don't Wait for the Care You Deserve Get the emergency care you need, when you need it, without the wait. Experience rapid, quality service with comforting amenities at Swift Star ER today. Call Now Find Nearest The Latest and Greatest State-of-the-Art Technology and Diagnostics Swift Star ER features the latest medical technology, lab testing, and imaging services to ensure fast and accurate diagnoses. Call Us Find Nearest CT Scan X-Ray Lab Testing Patient Visit Know Before You Go We’re dedicated to ensuring your visit is as stress-free as possible. By knowing what to expect and preparing accordingly, you can feel confident that you’ll receive the high-quality care you deserve during your time with us. Learn More About Patient Visits Dedicated to You Where Compassion Meets Expertise At Swift Star Emergency, a Curative company, we deliver top-quality, advanced emergency care with an unmatched patient experience. Our goal is to redefine emergency care with efficient, effective services when you need them most. Find Nearest Easy to Find, Simple to Visit Visit Swift Star ER Today Swift Star ER Katy 24433 Katy Fwy #700 Katy, TX 77494 Get Directions (832) 320-2645 Swift Star ER River Oaks 2320 S. Shepherd Dr Houston, TX 77019 Get Directions (346) 553-7215
- About Us | Swift Star ER
Learn about Swift Star ER, dedicated to providing top-quality, advanced emergency care with a focus on patient well-being, innovation, and expertise. About Us Opening Doors to Healthcare, Together. Swift Star Emergency, in partnership with Curative, innovates emergency healthcare. Curative, pioneering since 2020, reshaped healthcare with employer-based insurance. Simplifying healthcare, Curative promotes engagement and transparency. Swift Star Emergency builds upon this foundation, aiming to create a seamless experience that prioritizes accessibility to essential care. Together, Curative and Swift Star envision a future where healthcare is effortlessly accessible, ensuring nothing impedes members from receiving the care they require. Dedicated to You Where Compassion Meets Expertise At Swift Star Emergency, a Curative company, we deliver top-quality, advanced emergency care with an unmatched patient experience. Our goal is to redefine emergency care with efficient, effective services when you need them most. Find Nearest Your Medical Experts Meet Our Doctors Meet our team of experts, with over an average of 10+ years of experience. All of our doctors are fully board-certified, ensuring the highest standard of care. Noam Rosines, MD Medical Director Isaac Grate, MD Physician Victoria Alexander, MD Physician Call Us Find Nearest Register Online and Save Time During Your Visit! Streamline your check-in process by providing essential information beforehand. Preregister now and ensure a smoother experience when you arrive at your preferred Swift Star Emergency location. Check-In Online Proudly Backed By The Swift Star Difference Commitment to Care, Expertise and Innovation At Swift Star, we are dedicated to delivering exceptional healthcare experiences grounded in excellence, expertise, and innovation. Our steadfast commitment to providing top-tier medical services is evident in every aspect of our operations. From our focus on patient well-being to our experienced team of professionals and cutting-edge facilities, we strive to exceed expectations and set a new standard in emergency healthcare. Explore what makes Swift Star stand out as your trusted partner in emergency healthcare. Our Focus Efficient and effective emergency care Unparalleled patient experience Advanced medical technology Experienced Team Our centers are staffed with highly experienced physicians, skilled nurses, and dedicated support staff. State-of-the-Art Facilities Equipped with CT scans, X-rays, Ultrasounds, and STAT lab tests, our centers are prepared to make accurate diagnoses and provide tailored treatment. 24/7 Emergency Room Services You Can Expect More At Swift Star ERs Adult Emergencies Chest Pain Care Emergency Lab and Imaging Services Emergency Strains. Sprains, Breaks, and Bruises Treatment Emergency Dental Care 24/7 Emergency Illness and Injury Care Pediatric Emergency Care Trauma and Emergency Care View Full List of Services
- Accessibility Compliance Statement | Swift Star ER
Discover Swift Star ER's commitment to ADA compliance, ensuring accessible website content for all users, including those with impairments. Web Content Accessibility Compliance Statement Curative and Swift Star Emergency are committed to provide solutions to make our website available to as many people as possible by meeting the requirements of the Americans with Disabilities Act (ADA). We will make every effort to ensure website-based communications are accessible to those with visual, hearing, cognitive and motor impairments. Curative and Swift Star Emergency acknowledges that internet users with disabilities can find websites difficult to use. We recognize this important issue, and are taking necessary steps to ensure that all Curative and Swift Star Emergency developed websites are accessible in accordance with known guidelines framed by industry-standard techniques and practices, to provide an acceptable level of ADA accessibility for website users. These include, but are not limited to, the characteristics of usability for screen reader users, keyboard-only users, users with impaired hearing and vision. What Are We Doing? Curative and Swift Star Emergency have developed an internal audit ADA checklist to use as a standard industry benchmark, based on industry consortiums and current published criteria, with the goal of providing a shared standard for internet user accessibility to meet the needs of individuals, organizations, and governments internationally; and to communicate how to make web content more accessible for people with disabilities. All of Curative and Swift Star Emergency’s newly published sites are ADA compliant to known standards and technology. How Are We Doing? Curative and Swift Star Emergency recognizes that not all our websites may be ADA compliant, or that there may be various interpretations of what internet ADA compliance standards include. Due to high demand to upgrade numerous sites, lack of existing information technology, and lack of clear and concise published requirements, we are making efforts to upgrade sites as quickly as possible. We continue to enhance our audit and benchmark process of redesigning and creating new website content to be compliant with the current W3C Level One guidelines available to us at this time. We welcome any feedback on how to improve the site’s accessibility for all users. It is our goal to develop a website that is accessible to everyone! Until such time, we request that you email us.
- Billing Disclosure | Swift Star ER
Understand your rights under the No Surprises Act, protecting you from unexpected medical bills and ensuring transparent cost estimates. Billing Disclosure Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care. Your Rights and Protections Against Surprise Medical Bills When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. What is "balance billing" (sometimes called "surprise billing")? When you see a doctor or other healthcare provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a healthcare facility that isn’t in your health plan’s network. “Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit. “Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care — like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider. You are protected from balance billing for: Emergency Services If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services. Additionally, Texas law protects patients from surprise medical bills in emergencies and when a patient receives covered medical services from an out-of-network provider at an in-network facility. The law applies to state-regulated insurance plans, including the state employee or the teacher retirement systems. This law does not apply to non-emergency healthcare or medical services when a patient elects in advance and in writing to receive those services from an out-of-network provider and when the out-of-network provider provides the patient with a written disclosure. Certain Services at an In-Network Hospital or Ambulatory Surgical Center When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed. If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections. You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network. When balance billing isn't allowed, you also have the following protections: You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly. Your health plan generally must: Cover emergency services without requiring you to get approval for services in advance (prior authorization). Cover emergency services by out-of-network providers. Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits. Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit. If you believe you've been wrongly billed, you may contact: If you believe you’ve been wrongly billed, you may contact the U.S. Centers for Medicare & Medicaid Services (CMS) at 1-800-MEDICARE (1-800-633-4227) or visit cms.gov/nosurprises for more information about your rights under federal law. The Texas Department of Insurance Consumer Help Line at 1-800-252-3439 or visit www.tdi.texas.gov/tips/texas-protects-consumers-from-surprise-medical-bills or www.tdi.texas.gov/medical-billing/surprise-balance-billing for more information about your rights under Texas law. Good Faith Estimate You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees. Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. Get More Information For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-MEDICARE (1-800-633-4227). Billing Phone Number
